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See Categorized Help Topics
If you have a question that is not listed here,
Contact Us
and we will do our best to see that it gets answered as soon as possible.
Popular FAQ's:
What is your
Return/Exchange policy
?
What are your
Shipping/Handling fees
?
What about
Customs Fees/Duties
?
What
Footwear Sizes
are available?
Where can I find your
Apparel Sizing Charts
?
What does it mean if a product is
Backordered
?
Shopping FAQs
Q: What is your
Return/Exchange Policy
?
Q: What are your
Shipping/Handling Fees
?
Q: Will I have to pay
Customs Fees
if my Ship-to address is international? Are there
international No Sweat retailers
that I can purchase from? Do shipments to
Canada
have additional
GST
or
PST
duties applied to them?
Q: Where can I find
Size Information
for your apparel?
Q: What
Sizes
are available for the
No Sweat Sneakers & other Footwear
?
Q: How
long will it take for my order to arrive
?
Q: What do you mean by
Special Orders
?
Q: Do you sell in
retail outlets
? Are No Sweat products
available in stores
?
Q: Will
Tax
be charged on my order?
Q: Why can't I get items to stay in my
Basket
? Do I need to have
Cookies
enabled in my browser?
Q: Does No Sweat have
Privacy and Security Policies
? How do I know if it's safe to transmit my
Credit Card
information through this site?
Q: What is a
Customer Account
and why should I create one? Is my
No Sweat Newsletter
subscription the same as my customer account?
Q: How do your
Gift Certificates
work?
Q: Does No Sweat have an
Affiliate Program
that offers a commission for driving traffic to nosweatapparel.com? What is your
Participant Program
?
Q: What do the small
symbols
in the product descriptions refer to? Does the "V" stand for
Vegan
?
Q: Does No Sweat ship to
US Military APOs and FPOs
?
Q: What does it mean if a product is
back-ordered
?
Q: When I attempt to submit my order I receive the following error: "
Unable to authorize payment: Invalid billing address information.
" What's the problem?
Q: What are my
payment options
?
Q: How do I use a No Sweat Apparel
Coupon
?
Q: Can I choose to not order online? Do you have a
printable order form for mail orders
?
Q: Is there a way that I can check the
order status
of my order?
Q: During checkout I'm asked to provide a
Security Code
for my credit card.
Where can I find this Security Code
?
Q: Where can I find a
Currency Converter
so that I can see an approximation of how much my order will cost in my local currency rather than in U.S. Dollars (USD)?
Q: How long will
items remain in my Shopping Basket
? Can I
Save and Restore my Shopping Cart
?
Q: Can No Sweat
drop-ship products
for an affiliate or distributor?
Q: What is
Merino wool
? Is your Merino wool
cruelty-free
?
Q: Why is the
Payment Screen layout broken
, I can't finish the checkout process when using
Firefox 3
as my browser?
Q: I'm having trouble checking out with a
Canadian ship-to address
, what should I enter for my
Province Code
?
General FAQs
:
Q: How do I know you guys are for real?
A: Same way you determine whether anyone is for real--take a close, hard look at who we are and what we are doing. We will try to make that as easy for you as possible.
Q: How do I know the No Sweat company will not
sell my personal information
?
Q: Why are you a
for-profit
venture? Why not
non-profit
?
Q: Will your company be
environmentally friendly
as well as labor-friendly? Will you be offering
organic products
?
Q: What percentage of the clothing will be made
outside of the United States
? Why not work completely with domestic UNITE members? How are you deciding what countries to use?
Where are the No Sweat products made
?
Q: What is your definition of
independent trade unions
?
Q:
How do unions help
? Aren't some union shops as abusive as non-union shops?
What's wrong with
corporate monitors
?
Q: Where can I find more information about the
sources that produce your apparel and footwear
?
Q: Is your apparel
Fair Trade Certified
?
Q: Is the
cotton
used in your USA-made products
grown in the USA
?
If you have a question that is not listed here,
Contact Us
and we will do our best to see that it gets answered as soon as possible.
